ATDU: Driving Difficult Conversations

  • Wednesday, January 05, 2022
  • 9:00 AM - 12:00 PM
  • Virtual
  • 31

Registration


Register

Driving Difficult Conversations

Presenter:  Libby Roberts,  ATW Training Solutions

When people problems arise at work, we have choices. We can manage troublesome situations the way many people do, ignore them. Or we can make a conscious choice to effectively confront issues—even when the issues are complicated, difficult, and lead us out of our comfort zone. 

In this course, we will show you how to conduct a difficult conversation that leads to improved relationships and increased productivity. You will leave the session with a better understanding of yourself and others and increased confidence when holding a difficult conversation. 


After this session, participants will: 

  • Identify common “difficult conversations” 
  • Use emotional intelligence to respond during difficult conversations 
  • Prepare to have a difficult conversation 
  • Use a three-step model to conduct an effective difficult conversation 
  • Recognize and address potential obstacles that may occur when having a difficult conversation 


OTHER INFORMATION:  

Please note that ATDU sessions are only available to employees of Central Iowa non-profit organizations.

Space is limited.
If you are unable to attend the class, please cancel your registration as soon as possible so people on the waiting list can attend.

Renewing your ATD Membership, registering for an ATD event, or making a purchase from the ATD store? Our ATD ChIP code is CH6013.Every time the code is used, it contributes to the financial health of our chapter by giving back a portion of the purchase price to our chapter. Visit the ATD store for all of your talent development needs. 

 

Powered by Wild Apricot Membership Software