Job Summary: This person will be responsible for designing, developing, and delivering training needs and success measures. Build and maintain relationships for ongoing success.

Responsibilities: 

• Consult with internal subject matter experts to learn and analyze training needs and success measures. Build and maintain relationships for ongoing success.
• Design, develop, and deliver meaningful training resources in a blended learning approach including but not limited to: online learning modules/tutorials, videos, job aids, hosted webinars, and classroom training materials.
• Develop an overall learning curriculum and delivery approach for Ruan’s primary dispatch system, suitable for new and existing users and accessible across all business locations.
• Use courseware development and web production technologies to create and publish stand-alone eLearning courses; develop and align learning resources in accordance with organizational learning and brand standards.
• Measure, monitor and continuously update learning resources as needed for ongoing relevance and success.
• Apply knowledge of adult learning principles and industry best practices to engage all team members. Manage multiple program facets such as budget, promotion, delivery and evaluation.
• Provide expertise to determine specific needs and appropriate learning solutions for teams, individuals, and other targeted audiences.

Requirements: 

• Bachelor's degree in Training and Development, Human Resources, or related field of study, or equivalent years of work-related experience.
• Proven instructional design experience developing learning resources for online and in-person audiences.
• Knowledge of adult learning and organizational development theory and practice; training needs analysis, design, delivery, and measurement. Must be experienced in online learning technologies. Experience with Camtasia and/or Adobe Captivate is preferred.
• Excellent verbal and written communication and consultation skills, with the ability to effectively interact and facilitate learning with groups of all sizes using a variety of learning technologies.
• Ability to effectively build relationships with others, understand business objectives, and relate those to learning and development strategies/programs.
• Ability to work in a team environment. Experience supporting a multi-site, multi-state organization preferred.
• Requires ability to balance dynamic workload and manage time appropriately.
• Demonstrated experience in project management preferred.
• Occasional travel may be required.