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Learning & Development Claims Intern

Looking for a hands-on, resume-building web and e-learning internship before graduation? Do you critique websites/courses and think to yourself, “I could make that better”? GuideOne Insurance’s Learning and Development - Claims Department is seeking a self-motivated college student to assist with the design and updating of GuideOne’s digital learning and development projects.

This will be 20-24 hours during the summer of 2020, (with an option of working part time during the school year.)

Will support the claims department team by:

  • Developing and maintaining web content.
  • Editing and creating e-learning courses.
  • Assisting with a variety of digital claim projects.

 What we are looking for:

  • Articulate, Adobe, SharePoint, HTML and course design experience a plus.
  • Solid project management abilities, strong editing skills and attention to detail.
  • Web content development experience.
  • Proficiency in Microsoft Office.

Ideal candidates have:

  • 3.00+ cumulative GPA.
  • Junior or Senior standing.
  • Prior experience in a related field.
  • Willingness to work part time during the school year.

Pay:  $18 to $20/hour (Commensurate with experience and college level)

About GuideOne:

GuideOne Insurance was founded upon two key philosophies that endure to this day: a commitment to social responsibility, and a dedication to serving customers in select niche markets.

GuideOne is a community for good. We exist to help our members achieve their goal of making the world a better place. Our Claims department is critical to our success, because this department has contact with members who are under stress from having suffered a crisis. We offer reassurance, sympathy and expert guidance as we help them recover, alleviating much of their worry. We serve as a real partner to our members by efficiently, quickly processing claims so they can resume their life’s work without unnecessary delay. 

Our Claims department welcomes people who are optimistic, enjoy helping others in times of need and are compassionate about making positive change in the world.  

At GuideOne Insurance, we believe that our people are our greatest asset. We encourage our employees to work towards common goals and succeed together. GuideOne is a recognized expert in providing Commercial Lines insurance and financial services to:

Churches and Houses of Worship
Small Businesses
Schools and Higher Education Institutions
Non-Profit Organizations
Programs
Specialty Business

Apply here.

Posted: 3/4/2020

ELearning Designer/Developer I

Type: Full Time/Exempt

Reports to: Training & Development Manager

Job Description: 

The eLearning Designer/Developer I will collaborate with subject matter experts, managements, and business stakeholders to ensure employees within our family of companies receive appropriate, effective, job-related training to cultivate their skills and knowledge. The eLearning Designer/Developer I will utilize effective and up-to-date training methodologies to design and develop online trainings with instructional activities and materials that effectively incorporate adult learning principles.

Responsibilities:

  • Facilitate needs assessments when working with stakeholders to identify training gaps
  • Identify and procure, or design and develop effective training programs to address needs
  • Monitor and evaluate training programs to ensure they are current and effective
  • Develop project plans, storyboards and scripts for eLearning and video training
  • Create, revise and maintain eLearning content using Articulate 360 and other eLearning platforms
  • Integrate emerging instructional methods and technologies into eLearning
  • Create and capture multimedia and video products for use in training
  • Manipulate and edit digital imagery, videos and audio recordings for online training
  • Develop graphics and design materials for classroom-based training and online training (eLearning and video) including instructor guides, student guides and PowerPoint presentations
  • Develop instructional programs that leverage new technologies and multimedia
  • Apply interactive design and learning principles to instructional solutions for adult learners
  • Create and maintain course evaluations, transcript reports for online and classroom training courses, and compile and communicate these to measure training effectiveness
  • Collaborate with other Training & Development team members on new and innovative ways to maximize training effectiveness
  • Review of all training material for accuracy before approving and publishing to users
  • Maintain an accurate and up-to-date monthly training calendar
  • Perform other duties as assigned or related

Requirements:

  • Bachelor’s and/or Master’s degree in Instructional Design, Education, Communication, Multimedia Design, Graphic Design or a related field
  • 2 to 3 years of experience directly related to the duties and responsibilities specified above
  • Strong knowledge and application of adult learning theory and instructional design principles with a focus on eLearning, virtual design, graphic design and training methodologies utilizing the latest interactive learning technologies
  • Ability to set-up, record and edit video and audio segments to support learning initiatives
  • Strong working knowledge of various authoring and eLearning development tools; e.g., Articulate Storyline, Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe After Effects, Adobe Premiere and Adobe Audition
  • Ability to work autonomously with minimal supervision
  • Strong communication, presentation and public speaking skills
  • Ability to translate technical terminology into readable content
  • Highly creative with the ability to think outside the box
  • Ability to handle multiple projects simultaneously within established time constraints
  • Knowledge of HTML is a plus

Job Description Document

If interested in exploring this opportunity, apply here.

Direct questions about this opportunity to:

Claire Augspurger - Human Resource Generalist - Wright Service Corp.

augspurger@wrightservicecorp.com

Rose Christenson - Training & Development Manager - Wright Service Corp.

rchristenson@wrightservicecorp.com

Wright Service Corp. 5930 Grand Avenue, West Des Moines, IA 50266

Posted: 9/2/20

LMS Specialist

Type: Full-Time/Non-Exempt

Reports to: Training & Development Manager

Job Description:

The LMS Specialist is an entry-level position responsible for supporting the administration, functionality and improvement of the Cornerstone Learning Management System (LMS), called Wright Service Corp. University (WSCU). This role will support and collaborate with the LMS Administrator, who manages the LMS and relationships within the organization who use the LMS.

Responsibilities:

  • Assist with the administration, maintenance and management of the learning management system (LMS)
  • Manage the LMS Help Desk email inbox, assisting field employees with LMS enrollment and/or course issues
  • Assist with LMS data integrations
  • Generate standard and custom transcript reports as needed by the business
  • Assist with the coordination and implementation of the LMS system enhancements and upgrades
  • Perform regular quality assurance within the LMS
  • Assist with the maintenance of standard operating procedures (SOPs), best practices and guidelines for internal use of the LMS
  • Build and manage curriculum structure through establishing course programs in collaboration with the LMS Administrator
  • Maintain subject matter expertise of the LMS through on the job training, continuing education, workshops and vendor conferences
  • Perform other duties as assigned or related

Requirements:

  • Associate degree or equivalent experience required
  • Proficient with Microsoft Excel, Word and Outlook required
  • Strong organizational skills required
  • Excellent communication skills required
  • Knowledge of HTML is a plus
  • Background or education in LMS Administration/Coordination, IT or related field is preferred

Job Description Document

If interested in exploring this opportunity, apply here.

Direct questions about this opportunity to:

Claire Augspurger - Human Resource Generalist - Wright Service Corp.

augspurger@wrightservicecorp.com

Rose Christenson - Training & Development Manager - Wright Service Corp.

rchristenson@wrightservicecorp.com

Wright Service Corp. 5930 Grand Avenue, West Des Moines, IA 50266

Posted: 9/2/20



Contract Instructional Designer

ATW Training Solutions seeks experience instructional designers for eLearning, videos, classroom, and other writing projects on an as-needed, contract basis. 

  • Minimum 5+ years' experience in design and creation of blended learning approaches and solutions using instructional design theories and adult learning.
    • Excellent writing ability along with experience producing design documents, storyboards and video scripts.
  • Strong organizational and project management skills.
  • Ability to work within agreed upon time-frames to meet project requirements.
  • Knowledge of and some experience with e-learning authoring tools such as Captivate, Articulate Storyline, etc., and graphics and multimedia tools such as Photoshop and Audacity.
    • Experience working with eLearning developer/programmers through project completion.

If interested in exploring this opportunity, contact:

Cathy Belmont

Director of Design Services

cathy@atwtraining.com

515-727-0731

Posted: 6/9/20


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