Can You Hear Me Now? Learning to Listen Better One Conversation at a Time
Presented By: Michelle Rembert, Owner, Momentom3 Mind Body & Beyond, LLC
Can you hear me now? This catchy, cell phone commercial, highlighted a comical view of communication – being able to hear the person on the other end of the call despite varying environmental conditions and geographical locations. On the surface, hearing another person’s words seems quite simple, yet the fact is we are not good listeners. And it is getting increasingly difficult given the speed of technology, reliance on virtual platforms, information overload and an abundance of daily distractions. In fact, research has shown that 9 out of 10 conversations miss the mark- meaning, the person you are talking to does not receive your intended message (or you don’t receive theirs) 90 % of the time. Poor listening leads to assumptions and misunderstandings. These lead to lack of team cohesion, disengagement, and gossip.
The good news is that listening doesn’t have to be a lost art. Active listening is a critical skill for leaders, supervisors, and co-workers- really necessary for good relationships with people in general! Better listening leads to better relationships which leads to stronger, more productive teams, which leads to improved engagement and satisfaction across the board.
Please join us for an engaging and interactive session to improve your listening skills at work & home.
1) Identify common obstacles and challenges to listening
2) Define active listening and its key components
3) Describe three levels of listening, including how to identify which level is being used in various conversations
4) Learn practical strategies to listen on a deeper level to enhance your next conversation at work or at home
As founder of Momentom3 Mind Body & Beyond, LLC, Michelle Rembert partners with individuals to stress less and live more fully at home and work so that they can live well and lead well! Drawing on more than 25 years in healthcare as a Physical Therapist and a leader in various nonprofits, her unique background and training approach helps others to gain deep clarity on where they are now, where they want to be, and how they will get there. Michelle offers individual coaching, small group coaching, and speaking/workshop facilitation in the areas of compassion fatigue, resiliency, stress management, and coaching/leadership development. Michelle is Past President of the Iowa Chapter of the International Coaches Federation, and a Certified Professional Co-Active Coach (CPCC) and Associate Certified Coach (ACC) through the International Coaches Federation.