Topic: Practical Problem Solving
Date: Friday, May 15, 2020
*DATE IS BEING RESCHEDULED
Time: 8:00am - 11:30am (Networking 8:00-8:30am)
Location:
Nationwide Insurance 1100 Locust St, Des Moines, IA 50391
Cost:
ATD CI Member - $59
Non ATD CI Member - $89
Presenter: Stephanie Hill
Stephanie Hill is the owner of Light Bulb Moment Consulting, which provides services for businesses that want to improve their organization’s effectiveness and efficiency.
Stephanie has over 20 years of experience in the manufacturing, insurance, retail, government, and health industries. Prior organizations in which she has worked include Kreg Tool, Wellmark Blue Cross Blue Shield, Maytag, and Sherwin-Williams.
She has a certification in Strategic HR Leadership through Cornell University, a Master Black Belt certification in Lean Six Sigma through Maytag, a Master’s degree in Public Health from Des Moines University, and a Bachelor’s degree in Chemistry from Kenyon College.
She lives in Des Moines with her son, Isaac, and her cat, Lucy. In her spare time, Stephanie runs Women Who Wine, dances, works out, writes, paints, and travels.
Session Description
In this session, participants will learn to apply a 7-step problem-solving model to any application. This model blends continuous improvement, change management, and financial decision-making. Using a team-based activity, groups will have multiple opportunities to apply learning with real-time feedback.
Session Objectives
Upon completion of this course, attendees will be able to:
- Create a clear problem statement and goal
- Identify and assess key stakeholders to build a communication plan
- Break down problems into root cause(s)
- Select Solutions that align with business (or personal) goals
- Implement and monitor solutions
ATD Areas of Expertise
- Performance Improvement
- Change Management