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Kimberly Kelley

 

Member profile details

Membership level
Membership Renewal
First name
Kimberly
Last name
Kelley
Phone
1(515)720-3185
 

Contact data

Primary Address Line 1
686 33rd St
Primary City
Des Moines
Primary State
IA
Primary Zip
50312-3856
 

Additional information

Bio
My career focus is centered around learning and engagement. While in the hospitality industry, I quickly discovered the key to success was employee engagement. With a deliberate focus on training, accountability and trust, I was able to increase check averages by 31% and reduce turnover by 50%. I instinctively focused on performance and employee engagement. This ability has guided my career.
My interest in technology led me to an instructional designer role from 2008 – 2012. This experience gives me insight into various learning solutions and effective ways to measure their success. I quickly became known for my innovative, cost-effective solutions. My strategic consultant skills drove me to the Performance Consultant role at ADP where consulting and developing learning solutions was my focus.
In 2017 my role shifted and I became known as "Coach K". I led a corporate on-boarding program which brought in over 1800 new employees. I was responsible for coordinating training, building role specific plans, success reporting, facilitation of orientation and feedback sessions. In March of 2018, I calculated I had personally coached over 500 people with an attrition rate of less than 5%. My performance granted me a leadership role in training new coaches.
Inclusive leadership and a natural ability to engage wherever I work is what I am known for. Experience with managing projects, designing learning programs and training facilitators led me to a leadership role at Businessolver. Currently running a learning team of 10, we work to provide documentation and training for employees, clients, and gig workers.
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